Ikibazo

Nigute nshobora guhindura konti yanjye?

Kanda kuri Konti yanjye iri hejuru yurupapuro.Kuva kuri konte yawe ya konte, kanda ahanditse ahanditse amakuru wifuza kuvugurura.

Utanga ingero z'ubuntu?

Amakarito yacu yose ni ibicuruzwa byakozwe-byateganijwe, kubwamahirwe ntidutanga ubunini bwubusa.Dutanga icyitegererezo cyubuntu mugihe wiyandikishije kuri konte hamwe natwe, yerekana umubyimba wimpapuro, impuzu, hamwe nubwiza bwo gucapa.

Ni ubuhe buryo bwo kwishyura bwemewe?

Twemeye amakarita yinguzanyo hamwe namakarita yo kubikuza kurubuga rwacu rwizewe: Visa, MasterCard, Menya, na American Express.

Fasha!Nibagiwe ijambo ryibanga

Niba utibuka ijambo ryibanga, kanda ahanditse ijambo ryibanga riri kurupapuro rwinjira.Uzoherezwa imeri ifite amabwiriza yo gusubiramo ijambo ryibanga.

Nigute nakira amagambo yihariye?

Urashobora kwakira cote ako kanya kubintu byatanzwe kurubuga rwacu.Amagambo yihariye ashobora gusabwa binyuze muri serivisi zabakiriya.Amagambo yihariye asabwa kubintu byose bitatanzwe kurubuga rwacu.Ibi birimo, ariko ntibigarukira gusa, ibintu bifashisha kashe ishyushye, gushushanya, impuzu zidasanzwe, impapuro zidasanzwe, amabara yibibara, imiterere yabugenewe cyangwa gushiramo, cyangwa gucapa inyuma.Amagambo yihariye ashobora gufata amasaha 24-72, bitewe nurwego rugoye.Amagambo yatanzwe ni intangiriro yo gutegereza ibihangano byanyuma

Umusaruro wacu uyobora igihe cyateganijwe ni iminsi 18 yakazi nyuma yo kwemeza ibihangano.Iki gihe cyo kuyobora cyerekana igihe cyacu cyo gukora ariko ntabwo ari garanti.Ibi ntabwo bikubiyemo igihe cyo kohereza.Ibicuruzwa byatanzwe cyangwa byemejwe kubyara PST Kuwa mbere kugeza kuwa gatanu bizakorwa kumunsi wakazi ukurikira.Ibihe byose byagereranijwe ukuyemo weekend cyangwa ibiruhuko.Ibintu byose byoherejwe kubutaka bwa FedEx keretse bivuzwe ukundi.Dukeneye adresse yumubiri kubyoherejwe byose kandi ntidushobora kugeza kumasanduku ya PO.Ibicuruzwa byawe bimaze koherezwa, kumenyesha bizoherezwa kuri e-imeri hamwe numero ikurikirana.Ibicuruzwa byose biratunganywa kandi byoherezwa kuwa mbere kugeza kuwa gatanu, usibye iminsi mikuru.

If you have any questions, please reach out to our customer service department at Kaierda@ZGkaierda.com

Ni izihe ngero zisanzwe?

Icyitegererezo cyibibabi ni cyera, kidacapishijwe impapuro zerekana urugero rwihariye.Ingero zo mu kibaya zizagera ku bwinshi bwa $ 12.Gutumiza icyitegererezo gisobanutse nigitekerezo cyiza cyo kwemeza ko ibicuruzwa byawe bihuye neza mubipfunyika mbere yo gushyira urutonde runini.

Ibyitegererezo bizageraho byanditseho imiterere, ubwoko bwibibaho, nubunini.Niba udashaka icyitegererezo cyawe cyanditse, nyamuneka hamagara serivisi zabakiriya mbere yo gutanga ibyo watumije.

Ni ubuhe buryo bwo gucapa bwa digitale?

Ihitamo ryacu rya digitale riraboneka mubwinshi bwa 2 kugeza kuri 50 kububiko budafunze (18pt).Icapiro rya digitale ryoroshye cyane gushushanya no gucika kuruta offset ikora.Porotipire ya digitale ntabwo ari nziza nkibikorwa byo gukora, ariko nibyiza kubikorwa byo gukora prototyping.Prototypes ninziza kubiterane byabaguzi, ubushakashatsi bushya bwisoko, ibicuruzwa, nahandi hose icyifuzo cyawe gikeneye inyungu zipiganwa.Ubusanzwe guhinduranya kuri prototypes ya digitale ni iminsi 7-10 yakazi nyuma yo kwemeza ibihangano.

Nibihe bisabwa byo gutanga ibihangano?

Kubisubizo byiza byo gucapa, nyamuneka reba amabwiriza yo gutanga ibihangano byerekanwe kumurongo hepfo.Ibihangano byose bigomba gushyirwaho nka CMYK kugirango icapwe hamwe na 1/8 "kuva amaraso. Imyandikire yose igomba kuba yerekanwe kugirango wirinde gusimburwa nimyandikire isanzwe, kandi amahuza yose agomba gushirwa mubikorwa byubuhanzi. Amashusho yose agomba kuba byibuze 300 ppi Ntabwo dukosora neza cyangwa ngo duhindure ibihangano byabakiriya. Ni inshingano zabakiriya kwemeza ko amabwiriza yo gutanga ibihangano yakurikijwe neza. Urashobora guhitamo gukomeza umusaruro utirengagije aya mabwiriza kukibazo cyawe.

Nigute ntanga ibihangano?

Ibikorwa byubuhanzi bigomba gutangwa kumurongo wavanywe kurubuga rwacu cyangwa ukohereza imeri kubakiriya ba serivise yatanzwe.Imirongo ntishobora guhinduka cyangwa guhindurwa;niba ukeneye umurongo utaboneka kurubuga rwacu nyamuneka hamagara serivisi zabakiriya kugirango utumire imiterere yihariye.Niba utumiza kamwe mubisanduku byubunini busanzwe, nyamuneka kanda ahanditse "Kuramo PDF Dieline" kurupapuro rwubaka ibicuruzwa.Noneho hitamo “Tegeka agasanduku hanyuma utange ibihangano.”Ibi bizakujyana mu Gare.Umaze kugenzura hanyuma ibyateganijwe bimaze gutunganywa, uzakira imeri yemeza ibyemezo hamwe nu murongo wo gutanga ibihangano byawe bya nyuma.

Niba utumiza imwe mubisanduku byubunini bwa Customer, nyamuneka hitamo "Gutumiza agasanduku no gutanga ibihangano" nyuma yo kuzuza ibisanduku byatoranijwe kurupapuro rwubaka ibicuruzwa.Ibi bizakujyana mu Gare.Umaze kugenzura no gutumiza gutunganywa, uzakira imeri yemeza ibyemezo hamwe nu murongo wo gutanga ibihangano byawe bya nyuma. hamwe na konte yawe.Umaze gushyira ibihangano byawe kuri dieline yacu, urashobora gutanga ibihangano ukoresheje umurongo muri imeri yawe yo Kwemeza.Tuzohereza imeri ya PDF kugirango yemeze burundu mbere yo kwimura ibicuruzwa byawe.

*If you delete, do not receive, or otherwise can’t find your Order Confirmation email, please attach your artwork in an email and send to kaierda@zgkaierda.com. Please reference your nine-digit Order # in the subject line of your email.

* Nyamuneka menya ko Igihe cyumusaruro kidatangira kugeza igihe twemereye ibyemezo bya nyuma bya PDF.

Niki umusaruro wawe uyobora igihe?

Igihe cyacu cyo kuyobora ni iminsi 10-12 yakazi nyuma yo kwemeza ibihangano.Ibihe bisanzwe byo kuyobora byerekana igihe cyacu cyo gukora ariko ntabwo ari garanti.Ibi ntabwo bikubiyemo igihe cyo kohereza.Ibicuruzwa byatanzwe cyangwa byemejwe kubyara PST Kuwa mbere - Kuwa gatanu bizatunganywa kumunsi wakazi ukurikira.Ibihe byose byagereranijwe ukuyemo weekend na konji.Ibintu byose byoherejwe kubutaka bwa FedEx keretse bivuzwe ukundi.Dukeneye adresse yumubiri kubyoherejwe byose kandi ntidushobora kugeza kumasanduku ya PO.Ibicuruzwa byawe bimaze koherezwa, kumenyesha bizoherezwa kuri e-imeri hamwe numero ikurikirana.Ibicuruzwa byose biratunganywa kandi byoherezwa kuwa mbere kugeza kuwa gatanu, usibye iminsi mikuru.Nyamuneka menya ko kubera uruhare rwacu mugukora ubucuruzi butandukanye bwubuvuzi n’imiti, amabwiriza yose ajyanye n’icyorezo cya COVID-19 arashyira imbere muri iki gihe.Nyamuneka menye neza ko niba itegeko ryawe risa nkaho ryagize ingaruka muburyo ubwo aribwo bwose bw'icyorezo, tuzahuza kugirango tubamenyeshe ibyadindijwe.

Ni bangahe wishyura mu kohereza?

Amafaranga yo koherezwa abarwa kumurongo kandi azahinduka bitewe nubunini bwateganijwe, uburemere, numubare wa parcelle ugomba gutangwa.

Nigute nshobora gukurikirana ibyo natumije?

Nyuma ya Kaierda yawe yoherejwe, urashobora gukurikirana byoroshye paki yawe.Injira kuri konte yawe ya Kaierda hanyuma uhitemo gahunda wifuza gukurikirana.Kanda kuri numero yawe ikurikirana kugirango urebe uko woherejwe.

Ibicuruzwa mpuzamahanga birashobora gukurikiza inzira zo gutumiza gasutamo zishobora gutera gutinda gutangwa.Ibyoherejwe bimwe, nko kohereza mpuzamahanga, bifite aho bigarukira.

Niba paki yawe yerekana nkuko yatanzwe, ariko ukaba utarayakira:

1. Shakisha amatangazo yo kugerageza.

2. Shakisha aho utanga kuri paki yawe.

3. Menya neza ko ntawundi wemeye paki.

4. Tegereza kugeza umunsi urangiye nkuko paki zizerekana rimwe na rimwe nkuko byatanzwe mugihe ukiri muri transit.

Niba ibyo wategetse bitageze mu idirishya ryatanzwe kandi ukaba utarigeze ubona amatangazo yo kugerageza, nyamuneka hamagara ishami ryita kubakiriya.

Ninde navugana kugirango menyeshe ikibazo?

Ibicuruzwa byangiritse:

Niba ibintu wakiriye bisa nkaho byangiritse, nyamuneka hamagara abahagarariye serivisi zabakiriya hano.Tuzasubiramo icyifuzo cyawe kandi dufashe gukemura ikibazo cyawe vuba bishoboka.Mugihe utabaza serivisi zabakiriya nyamuneka shyiramo numero yawe yatumijwe hamwe nibisobanuro birambuye kubicuruzwa byangiritse.Niba ibicuruzwa bigaragara ko byangiritse mugihe cyoherejwe, nyamuneka tubitumenyeshe mu minsi 10, kuko abatwara ibintu bazemera gusa ibisabwa muri kiriya gihe.

Urutonde rutuzuye:

Duharanira gukora no kohereza ibicuruzwa byawe neza kandi mugihe.Mubihe bidasanzwe ko itegeko ari rito kubera ibibazo byubuziranenge, turabika uburenganzira bwo kwanga rerun ya peices yabuze mugihe cyose ubukene buri munsi cyangwa bingana na 10% byateganijwe.Niba ufite ikibazo kubyoherejwe byo kubura ibintu, kubura ibicuruzwa, cyangwa ibintu bitari byo, nyamuneka hamagara ishami ryita kubakiriya hano.

Ikibazo cyo kwishyuza:

Nyamuneka saba abakiriya bacu kubibazo byose byo kwishyuza.Niba ubona amafaranga atemewe kuri zgKaierda.com kurikarita yawe yo kubikuza cyangwa ikarita yinguzanyo, nyamuneka hamagara ikarita yinguzanyo Isosiyete cyangwa banki kugirango uhakane amafaranga atemewe.Niba konte yawe ya Kaierda yarakoreshejwe utabiguhaye, nyamuneka reba ijambo ryibanga rya konte yawe hanyuma usibe amakuru yose yishyuwe.Niba ushaka gufunga konte yawe ya Kaierda, nyamuneka hamagara Serivisi zabakiriya kugirango ubone ubufasha.

Abakozi bacu bashinzwe serivisi zabakiriya bari hano kugufasha.Nyamuneka uduhe numero yawe yatumije mugihe utwandikira.Ibibazo byose bijyanye nigicuruzwa cyawe, harimo ibicuruzwa byangiritse cyangwa byabuze, bigomba kumenyeshwa serivisi ya Kaierda Customer Service mugihe cyiminsi 30 uhereye umunsi watangiriyeho ibicuruzwa byawe.

Nshobora guhindura cyangwa guhagarika ibyo natumije?

Niba ukeneye kugira icyo uhindura cyangwa guhagarika igice cyangwa ibyo wategetse byose, nyamuneka hamagara Serivisi zabakiriya byihuse.Tuzakora ibishoboka byose kugirango dusohoze icyifuzo cyawe.Nyamuneka umenye ko bidashoboka buri gihe guhindura cyangwa guhagarika itegeko, nkuko ibintu byose bikozwe kugirango utumire.Niba itegeko rimaze gutunganywa cyangwa muri transit, amabwiriza ntashobora guhinduka cyangwa guhagarikwa.

Uzamenyeshwa muminsi ibiri (2) yakazi kubyerekeranye nimiterere yimpinduka cyangwa icyifuzo cyawe.

Urasubiza?

Bitewe nimiterere yihariye yibicuruzwa byacu, ntabwo dutanga inyungu cyangwa inguzanyo kubicuruzwa keretse byemejwe ko bifite inenge cyangwa byangiritse.Niba wakiriye ibicuruzwa bifite inenge cyangwa byangiritse, nyamuneka hamagara serivisi ishinzwe abakiriya.Duharanira ubuziranenge, turasaba rero ko wasubiza ibicuruzwa byangiritse cyangwa bifite inenge kugirango bigenzurwe mu kigo cyacu.Mugihe itegeko ryasubijwe kubera amakosa yacu, amafaranga yo kohereza kumurongo wambere azasubizwa.Niba ibicuruzwa byawe byiyemeje kuba bifite inenge cyangwa byangiritse, bizasubirwamo kandi byoherezwe nta yandi mafaranga akurikira ibihe bisanzwe byo guhinduka.

Inyungu zose zigomba guherekezwa numero yemewe yo kugaruka ishobora kuboneka nyuma yo gutanga raporo murwego rushinzwe serivisi zabakiriya.Ntidushobora gutanga amafaranga yo gusubiza ibicuruzwa byoherejwe.Nyamuneka wemerere ibyumweru 1-2 nitumara kugaruka kwawe kugirango usubizwe.Ntabwo dutanga amafaranga yo gusubizwa cyangwa kuguriza kubibazo byavuzwe nyuma yiminsi irenga 30 nyuma yo kubyara, cyangwa kubicuruzwa byangiritse byavuzwe nyuma yiminsi 10 nyuma yo kubyara.

Bigenda bite iyo ufite impinduka muri politiki?

Kaierda ifite uburenganzira bwo guhindura politiki yacu hamwe na bike cyangwa ntabimenyeshejwe umwanya uwariwo wose.Mugihe dufite impinduka zikomeye za politiki, tuzakora ibishoboka byose kugirango tubamenyeshe impinduka zose ziri imbere ushobora kwitega binyuze mu kanyamakuru kacu.Nyamuneka reba neza ko wiyandikishije mu kanyamakuru kacu, kuko tudashobora kukwongera kuri imeri imenyesha rusange ukundi.

USHAKA GUKORANA NAWE?